A great accomplishment for Ooredoo just one year after commercial launch in Myanmar.

Yangon, Myanmar

Ooredoo Myanmar announced that it has received the ‘Honorary Mention Award’ under the ‘Best Contact Center’ category at the Customer Experience Asia Excellence Awards, organized by International Quality and Productivity Center (IQPC) at the Marina Bay Sands Hotel in Singapore. The award was received by Mr. Philip Joseph, Contact Centre Director.

The award recognizes Contact Centres that effectively engage in innovative practices and management to provide the best customer experience possible. Recognized for its work in offering a superior customer service experience to its customers, the award represents a great accomplishment for Ooredoo Myanmar as it had begun operations in Myanmar only slightly over a year ago.

The ‘Best Contact Center’ category saw Ooredoo Myanmar competing with established companies including Singapore Telecoms (Singtel), DHL Express Bangladesh, DBS Bank Ltd, Aegis BPO, Vodafone Hutchison Australia and Western Union.

Daw Thiri Kyar Nyo, Public and Community Relations Senior Manager, Ooredoo Myanmar said: “We are proud to know that our Contact Center Champions have been rewarded with this recognition based on their consistent politeness and helpfulness. Customer satisfaction is an important feedback mechanism that Ooredoo values and we are delighted to receive the ‘Best Contact Center’ award on behalf of our service employees who have all contributed to this award.”

The nominees consisted of prestigious market-leading companies from the financial, communication, transportation and logistics sectors that competed in categories including Best Customer Experience Award, Best Customer Experience Team, Best Contact Centre, Best Social Media Strategy, Best Digital Experience and Best Use of Customer Experience Management Technology.

For more information, please contact:
Thiri Kyar Nyo
Public and Community Relations Senior Manager
Ooredoo Myanmar
Mobile +959973333322
[email protected]