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Group Technology department drives technology innovation, coordination and expert support for the OpCo's.
We are seeking a highly skilled and globally experienced telecoms expert to join our team as an IT Managed Services RFP Specialist. In this role, you will play a pivotal part in our Group Request for Proposal process, ensuring the effective selection, management and successful execution of IT Managed Services projects.
Lead the scoping and documentation of Group and OpCo requirements
Assess leading Managed Service Solution and formulate into Group requirements
Collaborate with cross-functional teams to align budgets and scope approvals
Lead the preparation and submission of Group RFPs for IT Managed Services
Collaborate with cross-functional teams to gather required information and documentation for RFP responses
Ensure compliance with RFP requirements and deadlines
Perform technical analysis and evaluation of solution options
Provide management recommendation
Deep knowledge of IT Managed Services offerings and solutions to effectively communicate technical details in RFP responses
Collaborate with technical teams to translate complex technical solutions into clear and compelling proposals
Strong understand and experience in Telecoms IT Operations and Application Development
Detailed understanding of Agile development principles and DevOps / CICD frameworks and tools
Experienced in the implementation and optimization of ITIL and OSS platforms and processes
Documentation and Reporting:
Maintain accurate and up-to-date records of all RFP activities.
Coordinate with multi-country stakeholders up to CXO level the alignment of technical proposal evaluations
Generate management analysis and consultancy reports
Generate reports on the status and outcomes of RFP submissions.
Informed about industry trends, competitor offerings, and best practices in IT Managed Services
Utilize market insights to enhance the competitiveness of our RFP responses
Work closely with relevant stakeholders to align RFP responses with organizational goals
Facilitate communication between different departments to ensure a cohesive and comprehensive RFP strategy
Bachelor's degree in a relevant field (Business, IT, or similar).
Proven experience in managing and responding to RFPs, preferably in the IT Managed Services telecoms sector
Strong technical understanding of IT infrastructure, cloud services, and related technologies
Excellent written and verbal communication skills
Detail-oriented with strong organizational and project management abilities
Ability to work independently and collaboratively in a team environment