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Ooredoo is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which Ooredoo operates. The Group's ESS transformation programme must therefore ensure the successful delivery of the transformation in context of:
Alignment of the Program objectives with the overall Ooredoo strategy
Rapidly changing ICT environment
Management of executive and shareholder expectations across the OpCos throughout the transformation
Management of employee, customer and supplier expectations
Constant dynamics and local challenges in the economic, regulatory and legal environments.
This position will work with the Ooredoo Group and OpCo Functional Leadership Team and Program Team, the Manager, Analytics & Reporting will be accountable for the successful delivery of ESS Transformation Program by crafting a standardized data architecture within the Analytics & Reporting process workstream. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency.
The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.
The Manager, Analytics & Reporting will be accountable to ensure seamless integration of cross functional processes across streams and leverages leading practices within reporting solutions.
The role will report into the Director: Global Process and will be subject to Governance via ESS SteerCo and Program Leadership.
Provide Business subject matter expertise in the field of Analytics & Reporting to lead the data architecture design and requirements definition for the backend/ frontend analytics and reports.
Identify and implement process and solution requirements for the analytics and reports solutions taking into consideration global and OPCO requirement.
Participate and provide input in various workshops to develop detailed business processes for Analytics & Reporting domain and review them with stakeholders until they are approved by the authorized persons.
Provide insight and recommendations from a functional and systems perspective on the design of a short- and long-term solution.
Conduct review sessions to assess the alignment of the solution design to the business requirements.
Support the design of the unified process by actively participating and providing input towards business workshops.
Reviews and assures your respective business processes and ensures the appropriate governance is in place to manage deviations from the unified processes.
Reviews and assures the Functional Requirements Specification and Requirements Traceability Matrix.
Identifies areas of clarification and questions ahead of workshops.
Participates to workshops and clarify questions around integration points and support with the development of business requirements.
Conducts review sessions with Business Owners, SI to assess the alignment of the solution design to the business requirements.
Participates to workshop (s) with SI and Business owners to understand, review the fixes or remediation actions provided by the SI against the requirements review findings and provide recommendation for approval.
Reviews business design deliverables from the SI and document findings.
Experience in ERP, plus an experience in overseeing the implementation of BI tools.
Experience integrating EDW with SAP Enterprise Applications with a strong understanding of SAP Data structures.
Define and maintain the strategic roadmap of business intelligence architecture and requirements.
Regularly track and resolve outstanding solution analytics and reporting issues. Based on agreed trigger points, further escalate to higher levels of authority for solution or direction and feedback.
Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end-to-end process.
Define the Data validation and data quality rules for the report solutions.
Execute sustainable data quality improvement plans that aligns to report policies and standards.
7 - 10 years of technical experience implementing SAP Analytics and Reporting solutions
Minimum 5 years in sector industry
Profound BI project lifecycle and go-live experience.
Understanding of touchpoints with different business cycles like source to settle, record to report, hire to retire, etc.
Various aspects of the process like business process controls, reporting requirements, authorization consideration, availability of data are analyzed thoroughly while finalizing the design in the system.
Sound capability to clearly articulate messages to a variety of audiences.
Proven track record of business improvement
Understanding of functional areas and/or products associated with specific initiative.
Ability to drive change management work stream in a project context with limited guidance.
Sound business judgment to ensure cultural aspirations are well integrated in performance improvement activities.
High level of energy and creativity for transformation, willingness to go the extra mile.
University degree is required.